A simple, but fool proof method to track your customer's feedback and promote your business through Referrals.

1. Sign up with us and we will provide you with a Registration Certificate valid for 6 months for you to display in your showroom.    2. You will get an entry with your company details in our database on the Internet. 3. We provide you weekly sales record sheets to send to us. We record every sale you make and follow up with your customers. 4. When making a sale, you give the customer a Customer Care Pack, containing a set of Customer Satisfaction Feedback Forms and an explanation of the system. They then fax the forms to us or fill it in on the Internet if they prefer. This is their assurance of your commitment to their satisfaction and your selling point to them. 5. We contact your customers to get their feedback at predetermined intervals. 6. Any negative feedback is passed on to you immediately for you to attend to. We also fax and or email you weekly reports of progress with status of our tracking of your customers.

7. We help promote your business as a Registered Member of our system.

The main reasons why you would you want to use the Hook Point Referral System

1. Demonstrate your commitment to Customer Satisfaction and ongoing care for your prospective customers.

2. Close more deals by creating a feeling of confidence for prospective buyers. Research has shown that the typical used motor car buyer only visits an average 1.5 dealerships before making a decision. Your window of opportunity is small, and you need to build trust very quickly.

3. Your customers are your best asset. Make sure you know and can prove that they are happy with you.